Customer Service and Sales Assistant

Are you experienced in customer service with a love of interior decor and homewares sales? This could be the role for you!

• Permanent full time retail role available at our Darwin store
• Great work-life balance with every second weekend off
• Job security, performance based profit share incentives, generous team member discounts and Birthday Leave!
• Comprehensive and ongoing training - no lighting experience needed!

To reward you for your efforts, we offer an attractive salary package, performance based profit share incentives, paid birthday leave and well being days, generous team member discounts, on-site parking, uniform and laundry allowance, and the opportunity to purchase shares through the Beacon Lighting share scheme.

Not your average retailer, we have strong cultural values which are at the heart of who we are and what we do, and our rosters will offer you a great work-life balance with every second weekend off.

To set you up for success, you will start your career with us by participating in a “Bright Start” training induction program and in time become an Accredited Lighting Consultant. We will invest in providing you with extensive training, including on-the-job and online learning modules. We will invite you to attend seasonal catalogue launches to give you a sneak peak of upcoming trends and products, and we offer genuine opportunities for career development and progression.

Based at our Darwin store, this full time role will involve working 10 days and 76 hours over a fortnight including every second weekend (Saturday and Sunday). You will support the Store Manager to achieve store sales and profit results. Key responsibilities of the role include:

• Provide inspiration to the team through effective coaching and training
• Drive incremental sales improvements in all our sales channels that include retail, trade, and design
• Provide expert professional customer service to our retail and trade customers
• Promote and expand our Trade Loyalty Program and Trade accounts
• Ensure all customers are provided expert and unparalleled service every time
• Merchandise products to be visually appealing
• Health and safety standards

To be successful in this role, you will possess the following qualities:

• 2+ years’ experience in a retail or service environment
• Strong communication skills with the ability to develop and motivate your team
• An energetic and enthusiastic approach to all aspects of your job with a willingness to learn
• A strong attention to detail, with the ability to multi-task and prioritise your work
• A current driver's license

Lighting is crucial to the way we live, work and feel, which is why we’re passionate about providing our retail and trade customers with expert advice so that they can live brighter by making the best lighting choices. As a household name, we continue to grow year on year and expand into new markets and products. Trading for over 50 years, we owe our success to working together with an energetic approach, enthusiasm, care for others, and by acting responsibly and ethically.

With a passion for people, we value our teams and treat everyone as part of the Beacon family! We truly do!

Click on 'Apply Now' and follow the process to complete your application.

A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group.