Service Technician

SERVICE TECHNICIAN - HD PUMPS (WINNELLIE)

THE ROLE

Join the trusted Northern Territory leader in water equipment solutions at HD Pumps, based in Winnellie. We are seeking a skilled and motivated Service Technician to become part of our experienced team. This hands-on role is ideal for someone with a strong mechanical aptitude and a genuine passion for problem-solving and quality workmanship.

As a Service Technician, you will be responsible for the assembly, servicing, maintenance, and repair of pumps and associated equipment across residential, industrial, commercial, and agricultural applications. You’ll work both in the workshop and in the field, diagnosing issues and ensuring that every job meets HD Pumps’ high standards of reliability and performance.

In this role, you’ll also have the opportunity to liaise directly with customers, deliver efficient service outcomes, and contribute to the success of a well-established local business that prides itself on professionalism and community values. With a culture built on teamwork, integrity, and continuous learning, you’ll be supported by a friendly and knowledgeable crew who take pride in their work and in “Making Water Work” for the Territory.

HD Pumps is a locally owned and operated family business with over 40 years of experience servicing the Northern Territory and beyond. We are committed to fostering a supportive, inclusive workplace and strongly encourage Aboriginal and Torres Strait Islander peoples and Defence Force veterans to apply. If you’re looking for a role that offers variety, stability, and the chance to grow your skills with a respected industry leader — we want to hear from you.

KEY DUTIES

• Diagnose and repair a diverse range of pumping systems and related equipment, both in the workshop and in the field

• Perform scheduled servicing, installations, and overhauls

• Maintain accurate service records and adhere to safety protocols

• Liaise with customers and team members to deliver efficient service

• Supervise and mentor apprentices

BENEFITS & PERKS

• Very competitive hourly rate based on experience

• Work vehicle supplied to the right applicant

• Friendly, professional and experienced team of work colleagues

• Ability to progress within the company

• Long established and growing, locally owned family business

• Access to staff pricing through HD Pumps & Humpty Doo Hardware

SKILLS & EXPERIENCE REQUIRED

• Trade-qualified in a mechanical or electrical trade with demonstrated experience

• Minimum 1-2 years of post-qualification trade experience required

• Experience with pumps or related equipment preferred but not essential

• Strong fault-finding and problem-solving skills

• Willingness to learn and increase knowledge

• Attention to detail and willingness to go the extra mile

• Enjoy driving high standards

• Aptitude for teaching others what you know

• Reliability

• Ability to work independently and as part of a team

• Able to work regular overtime and be on call as required

• Good customer service skills

• Own tools

• A Current NT Manual Drivers Licence

• Current or recent police check

• Australian citizenship required for this position

ABOUT HD PUMPS

HD Pumps have been supplying and servicing pumps and pumping systems for the domestic, commercial, industrial and agricultural sectors across Darwin and Northern Australia for over 40 years.

Aside from just pumps we have a large range of quality irrigation, pressure cleaning and pest and weed control equipment which is backed by professional after sales service and replacement parts.

We also offer a full range of pool equipment, chemicals and maintenance services that are available to pool and spa owners across the greater Darwin region.

HD Pumps - Making Water Work

OUR MISSION

We are dedicated to Making Water Work for our customers by supplying quality, efficient products and professional, expert service.

OUR VISION

To be the first-choice supplier of products and services to the pump and water equipment market.

OUR COMPANY VALUES

OUR CUSTOMER'S EXPERIENCE

We aim to be our customers first-choice by delivering positive, professional experiences through every contact with our business.

TEAMWORK

We believe in working together to create a productive, inclusive and enjoyable environment, that is supportive and encourages personal growth.

PERSONAL RESPONSIBILITY

We are personally responsible for our actions and for delivering on our commitments.

QUALITY, EFFICIENCY & PROFESSIONALISM

We supply quality, efficient products and services to our customers, in a consistently professional manner.

SAFETY

We prioritise safety to ensure not only our teams wellbeing, but that of our contractors, our clients and the communities in which we operate.

COMMUNITY ENGAGEMENT

We continuously seek opportunities to embrace and support the communities in which we live and work.

For more information about us visit

www.hdpumps.com.au